FABRIC AND COLOR CUSTOMIZATION
We offer many types of customization including color and material.
CUSTOMIZATION PROCESS
You can select the color and material from the codes provided and add the code in the “SPECIAL SELLER INSTRUCTIONS” section on the shopping cart page during checkout. You can choose the color and material based on the codes provided. After placing your order, please provide our customer service with your order number.
Click here to see more Our Products Customization
If you have any questions, please contact our customer service via Chat Now Or
Call Now
Teak Tranquility Platform Wooden Bed with Hydraulic Storage
Cancelling an Order or Part of an Order
- Change of Mind: If you reconsider your purchase, you can cancel within 24 hours of order confirmation.
- Time Limit: Orders cannot be canceled after 24 hours, as they undergo customization or dispatch for timely delivery.
Cancellation Fee
- Charges: A 3% cancellation fee applies to the paid amount during the refund process.
Returning an Item Requests
- Time Frame: Returns for damaged or defective items can be made within 48 hours of delivery.
- Eligibility: Only damaged or defective items are eligible for return within this specified time frame.
What's Eligible For Return?
- Condition: Damaged or defective items can be returned unused, in original packaging, with the invoice within 48 hours of delivery.
- Exceptions: Items altered, resized, or damaged by the customer are not accepted for return.
If you have any concern do reach out to customer support team.