Furniture Tree

Located in Bengaluru, Furniture Tree is a startup with over five years of experience in the furniture industry, bringing quality and craftsmanship to every piece. With our dedicated warehouse in Bengaluru, we’re able to ensure timely deliveries and a seamless online shopping experience for our customers across the region. We are committed to offering thoughtfully designed furniture that enhances homes with comfort and style.

Our Manufacturing Department will work closely with you throughout the production process. You can request your preferred customizations, including options for color, fabric, and dimensions, and our team will guide you every step of the way. Please note that customization may affect the final pricing of your order.

We use premium raw materials for every product and follow a strict three-stage quality check, covering build, fabrication, and delivery. Before shipping, we share photos and videos of your completed order for your approval, ensuring it meets your expectations.

We provide free delivery within Bengaluru. For locations outside Bengaluru, please connect with our support team and share your pin code so they can check availability in your area. We’re actively expanding to reach more cities across India. Our typical delivery timeline is 10-15 days.

1. What types of furniture do you offer?

We offer a wide range of furniture, including upholstered beds, sofas, sectional sofas, recliners, kids' beds, and bedside tables. Each piece is designed to provide comfort and style, catering to various preferences and home decor.

2. What payment methods do you accept?

We accept all major debit and credit cards, as well as UPI, ensuring a secure and convenient payment process for our customers.

3. Do you offer customization options for your furniture?

Yes, we offer customization options for various furniture pieces, including size and fabric choices, allowing you to create a piece that fits your specific needs and style.

4. What is your return policy?

Returns for damaged or defective items can be made within 48 hours of delivery. For any kind of damaged or defective item received need to inform the Customer support Team Post Delivery Immediately. Please ensure that the item is in its original condition and packaging.

5. How can I track my order?

Once your order is shipped, you will receive a confirmation call/whatsapp with tracking details from delivery agent. You can use this information to monitor your shipment's status until it arrives at your doorstep.

6. How can I care for and maintain my furniture?

To keep your furniture looking its best, regularly dust it with a soft cloth and clean any spills promptly. For upholstered items, use a fabric cleaner specifically designed for your type of upholstery.

7. What should I do if my furniture arrives damaged?

If your furniture arrives damaged, please contact our customer service team within 48 hours of delivery. We will assist you in resolving the issue, which may include a replacement or repair.

8. Do you have a showroom where I can see the furniture?

Currently, we operate online and do not have a physical showroom. However, our website features detailed product descriptions, images, and customer reviews to help you make informed decisions about your purchases.

9. What are your hours of customer service?

Our customer service team is available Monday to Friday from 9 AM to 6 PM (local time). You can reach us via email or phone Or whats app for any inquiries or assistance you may need.

10. What types of fabrics and materials do you use?

We use high-quality materials in our furniture, including durable upholstery fabrics, Neem wood frames. Each product description provides detailed information about the materials used.

11. How long will it take to receive my order?

Order delivery times vary based on your location and the specific items purchased. Typically, you can expect your furniture to arrive within 10 to 14 business days. You will receive tracking information once your order has shipped.

12. Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact our support team as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request. Once an order is in production or has shipped, changes may not be possible.